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FREQUENTLY ASKED QUESTIONS |
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Register for an account, and follow the work flow instructions, just like that, you have access to our services and will be automatically enrolled in our rewards program.
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Simply log in your account(You need to register an account if you do not have one), fill out the order form, upload artwork and submit order. Please go to Record Archive to check if the order is submitted successfully. |
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Click "Browse" button on order form, look for your art file in your computer and double click the file to attach it to order form. |
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You may send artwork in jpg,
pdf, gif, tif, cdr, eps, or ai files. |
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An e-mail notification will be
sent to you when the job is done, simply log on our website
www.RoyalDigitizing.com
and go to your account, you will find the respective order
marked “Finished”. |
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Log on our website www.RoyalDigitizing.com
and go to your account, find the respective order and
click the "Pay Now" button, it will lead you
into the Paypal payment system, then, pay and download
your digitized embroidery file(s). |
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Our perfectly designed website
on-line management system allows you to manage your account
easily. You may print your invoice(s), find specific order
sorting by Date, Order name, Tape number, P/O number,
Dollar amount, or Stitch count. You also may find all
the statistics of your embroidery digitizing history,
for example, Monthly order numbers, Monthly dollar amount,
Monthly accumulated total stitches count. We archive orders
online for 3 years, you may store your orders and digitized
files for 3 years and download them anytime you need. |
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We provide DST
CND EMB EXP HUS PES POF PSF CSD DSB DSZ DXF JEF KSM PXE
PEC PCS PAT PCQ SEW T01 T03 T04 T05 T09 T15 100 XXX |
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We accept Paypal
payment system only, Paypal
is a safer, easier way to pay without exposing your credit
card number. (please use major credit cards, DO NOT use
e-check or your bank account to pay through Paypal,
it will delay your process for 5-7 days.) |
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The REWARD system is the way
we wish to show our appreciation to our faithful customers,
every dollar you spent on Royal Club Digitizing Service
will transfer to reward points, by using these points
you may redeem for wonderful gifts. |
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